Basic Coaching for Leaders
Session Description The International Coaching Federation defines coaching as “Partnering with the learner/coachee in a thought-provoking and creative process that inspires her/him to maximize his/her personal and/or professional potential.” Leaders who do not coach are not necessarily bad managers, but they can be more successful if they use their position to develop talent. This session provides information and practice to managers on how to become and stay effective coaches to their peers and subordinates. Participants will build their understanding of basic theories behind coaching, learn a basic coaching framework, and increase their awareness of personal strengths that will help them coach. Participants will apply this learning to multiple rounds of coaching practice with their fellow participants. A facilitator will provide real-time corrections and feedback as participants are practicing, to ensure quick learning and good habit formation. Learning Objectives Define coachingUnderstand the importance of coaching in the context of leadership and organizational strategy Utilize a practical framework to have coaching conversations with their direct reports and/or peers Identify specific skills that need to be developed in order to have productive coaching conversationsDevelop an action plan to begin applying and building their basic coaching skills Methodology Small group exercises PowerPoint and workbooks are used to provide a guiding framework for participants Self-reflectionTable group discussionsRole playsCase studies or other structured exercisesTarget Audience Leaders at all levelsHigh-potential individual contributors Project/Program managers
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Conflict Mediation
Session Description Being able to diffuse conflict is a vital skill for all professional. For managers, this skill can be taken to the next level as managers may be called to intervene in conflicts on their teams. This course will provide a step-by-step approach for how to set up and execute a conflict mediation, leaving managers with the tools they need to move their team out of conflict and toward productivity and harmony. Learning Objectives Setting the stageImpartial supportFive phases of mediation Methodology LectureDiscussion Target Audience Leaders at all levelsHigh-potential individual contributorsProject/Program managersFront-line staff
Clarifying Your Team’s Purpose and Strategy
Session Description Truly effective leaders can focus their teams on a clear purpose and help individuals on their teams understand how their work connects to the organizations mission and strategy. The problem in many organizations, is that workers know the tasks that make up their job descriptions, but they don’t often know how their work contributes to the objectives of the organization. In this full day workshop, participants gain a clear understanding of their own purpose and how their team fits into the organization’s strategy and mission. Participants then learn how to create a crystal-clear strategy for achieving team goals as they relate to the organization’s mission and success. Learning Objectives Communicate the link between the work of your team to the organizations mission and objectivesCreate an understanding for your team of their jobs and how they link to the organization’s key goalsApply a Resource generator model based on the drivers of your organizationCreate a Team Purpose Statement that will motivate and inspire your team Methodology Self and team assessmentLectureDiscussionIndividual reflection, paired and group exercises Target Audience Leaders at all levelsHigh-potential individual contributorsProject/Program managers
Build a Coaching Culture
Session Description While all managers should develop a coaching skillset, anyone can learn to be a coach and apply coaching principles in any direction. This course will provide fundamental concepts that will help build an organization of coaches regardless of title, using coaching strategies to deepen thinking and promote personal and professional growth. Learning Objectives Understand the behavioral differences between managing and coaching.Learn to recognize when coaching, managing or both are appropriate responses to a situation.Use job descriptions as foundations for analyzing what to coach and what to manage.Explore basic mentoring concepts.Learn basic coaching skills and how to use them.Learn basic accountability strategies. Methodology LectureDiscussionReflective Group Activities and Action PlanningTarget Audience Leaders at all levels