Leading Exceptional Teams

This workshop will introduce participants to critical tools and techniques for understanding how to effectively build, lead, and participate in work teams. We will focus on the strategic tools and interpersonal team skills that can help supervisors and other team members to more effectively serve and contribute to their teams. This workshop will help equip and empower participants with tools that directly affect a team member’s ability to help move the team to higher levels of performance and satisfaction. Learning ObjectivesAfter attending this workshop, participants will be able to:Use team characteristics and their team member roles to better contribute to team effectivenessUse the stages of team or group development to better contribute to team effectivenessGive & receive constructive feedbackUse active listening with team membersIdentify what to look for in team or group dynamics and how to respond to those that help and those that hinder team performanceDifferentiate among different “work styles,” creating a greater appreciation for diversity among team membersMinimize the potential for team members making assumptions about others on the teamSee the individual differences in the way we generate ideas for making decisions and solving problemsWho Should AttendAnyone currently or who will be responsible for building and/or leading a high-performing, highly satisfying team. In addition, team members who want to take on more of a leadership role inside existing or future teams will benefit. In-tact teams who would like to be sure that all the pieces are in place at the beginning or a new team or existing in-tact teams who would like to build on their current strengths and take their team to a higher level.Course Outline Characteristics of effective teams and team membersWhat roles and responsibilities help make an effective team memberHow to help your organization use your valuable qualities as a team memberStages of group developmentHow to diagnose the stages within teamsHow to use this information to effectively address team problemsConstructive feedbackHow to give itPersonal practice exerciseHow to receive itActive listeningPersonal assessmentsPersonal practice exerciseTeam or group dynamicsOverview of what to look for in teamsExercise for observing/diagnosing effective and ineffective team dynamics and then how to respondDifferent work stylesPersonal assessmentIdentify preferred stylesUnderstanding others’ and own strengths and weaknesses for each styleHow to get along with someone who has a different style – how to maximize team diversity and minimize assumptions about other team membersSix Thinking HatsPersonal assessmentOverview of each of the six thinking and problem-solving stylesExercise to observe/identify each “Hat” in action Up to 30 students Virtual Classes will be a live, Instructor lead class in Zoom for Government, a virtual technical assistant VTA will be available to assist students with any technical issues, take roll, administer evaluations, and distribute certificates of completion. Course materials will be provided electronically.Onsite classes will be held at your location. The instructor will travel to you. Materials will be printed and shipped to your site. A sign-up sheet will be provided for student to enter their name (as they want it on their certificate) and the email address to send the certificate to. GSA travel costs will be added to the course fee. Contact us for a travel estimate.A minimum of 2 weeks lead time is needed for virtual classes, 3 weeks for onsite classes.Questions? Contact our training coordinator via email or phone at (202) 843.5447.