Working within or Managing a Multi-Generational Team
Today, as many as five generations of employees must find a way to work together, with some pronounced differences among them. Managers and teammates striving to work towards common goals often struggle to get things done. One key solution involves developing a deeper understanding of the other people with whom they work, why they do what they do, what they care about, and what motivates them at work and in life. Common patterns or themes often emerge when looking at a specific age demographic, due to shared events during their formative years. These themes have a big impact on the way a specific generation of employees approaches work. Rather than seeing generational differences as a hurdle for your team members, this workshop explores the potential to be found in generations respecting and learning from each other instead. Course Objectives: Participants who successfully complete this course will be able to:Define the five generations represented in the American workforceDefine key differences and similarities across generationsManage across generationsCommunicate across generationsDemonstrate respect across generationsUse generational differences to effectively develop and retain workers across generationsCourse Outline Defining The Five Generations of American WorkersThe Traditional GenerationThe Baby-Boom GenerationGeneration XGeneration YGeneration ZGenerational Differences and SimilaritiesAttitudes and motivation towards workLoyalty towards the employerAttitudes regarding respect and authorityAttitudes towards supervisionTraining styles and training needsAttitudes toward changeDesire for a better work/life balanceCommunication stylesImplications for EmployersManagement across generationsCommunication across generationsRespect across generationsTraining and learning across generationsRetention across generationsCreating internal team harmony across generations Up to 30 students Virtual Classes will be a live, Instructor lead class in Zoom for Government, a virtual technical assistant VTA will be available to assist students with any technical issues, take roll, administer evaluations, and distribute certificates of completion. Course materials will be provided electronically.Onsite classes will be held at your location. The instructor will travel to you. Materials will be printed and shipped to your site. A sign-up sheet will be provided for student to enter their name (as they want it on their certificate) and the email address to send the certificate to. GSA travel costs will be added to the course fee. Contact us for a travel estimate.A minimum of 2 weeks lead time is needed for virtual classes, 3 weeks for onsite classes.Questions? Contact our training coordinator via email or phone at (202) 843.5447.