Team Building/ Leading Teams and Groups

This 3-day workshop will introduce participants to the fundamental principles and tools for understanding how to effectively lead and contribute to their teams and groups. We will focus on the interpersonal leadership and team skills that can help formal and informal leaders at all levels to create and effectively impact teams. This workshop will help equip and empower participants with the experience, knowledge, and tools that they can implement to create an engaging team that performs at a high level. Course Objectives: Participants who successfully complete this course will be able to:Use the stages of team or group development to better contribute to team effectivenessUse team characteristics and their team member roles to better contribute to team effectivenessUnderstand the role of formal and informal leadership at different stages of team developmentAssess their leadership style and communicationGive & receive constructive feedbackUse active listening with team membersResolve interpersonal conflictsBe able to identify what to look for in team or group dynamicsUnderstand team diversity and how it contributes to conflict, problem solving and innovationBe able to differentiate among different “work styles,” creating a greater appreciation for diversity among team membersUnderstand the role of emotional intelligence in team dynamicsUnderstand the different kinds of trust and how to establish trust on a work teamDiscuss their own and others’ personal & professional valuesCourse Outline Characteristics of effective teams and team membersWhat roles and responsibilities help make an effective team memberHow to help your organization use your valuable qualities as a team memberStages of group developmentHow to diagnose the stages within teamsHow to use this information to effectively address team problemsDiversity on TeamUnderstanding the different kinds of diversity and their impact on the teamAssessing diverse styles and valuesTeam TrustIdentifying participants’ trust factors13 trust-building behaviorsCreating trust accounts within a teamAssessing your leadership styleYour type of team leaderLeadership and Team Tools for CommunicationResearch on what communication makes teams most effectiveBest practices for creating great team communication that results in exemplary performanceConstructive feedbackHow to give itHow to receive itActive listeningFive Levels of active listeningPersonal assessmentsPersonal practice exerciseConflict styles in teamsPersonal assessment and identification of individual stylesOverview of 5 traditional stylesEight steps towards making conflict constructive using a problem-solving styleSetting conflict resolution goals – applicationTeam or group dynamicsOverview of what to look for in teamsExercise for observing/diagnosing effective and ineffective team dynamicsDifferent work stylesPersonal assessmentIdentify preferred stylesUnderstanding others’ and own strengths and weaknesses for each styleHow to get along with someone who has a different style – how to maximize team diversitySix Thinking HatsPersonal assessmentOverview of each of the six thinking and problem-solving stylesExercise to observe/identify each “Hat” in action Up to 30 students Virtual Classes will be a live, Instructor lead class in Zoom for Government, a virtual technical assistant VTA will be available to assist students with any technical issues, take roll, administer evaluations, and distribute certificates of completion. Course materials will be provided electronically.Onsite classes will be held at your location. The instructor will travel to you. Materials will be printed and shipped to your site. A sign-up sheet will be provided for student to enter their name (as they want it on their certificate) and the email address to send the certificate to. GSA travel costs will be added to the course fee. Contact us for a travel estimate.A minimum of 2 weeks lead time is needed for virtual classes, 3 weeks for onsite classes.Questions? Contact our training coordinator via email or phone at (202) 843.5447.