Understanding, Embracing & Resolving Conflict — Gotham Government Services Training

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Gotham Government Services Training

Federal training & workforce development

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Understanding, Embracing & Resolving Conflict

At a glance

Duration: 3-Hour
Delivery: Instructor-led
Group size: From 1 participants

Understanding, Embracing & Resolving Conflict

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What you'll learn

Define and identify transference, countertransference and triggers
Understand types of bias that sustain group conflict
Distinguish task, process, and personal conflict

Explore how fairness and justice illuminate group conflict

Examine competition, power, aggression, social norms, ingroup/outgroup dynamics

Learn three conflict resolution methods that work

How it's delivered

Individual reflection; Lecture; Small-group exercises; Small- & large-group discussion