Supervisory Skills for New Supervisors
A foundational course for employees newly appointed to supervisory roles in government. Covers the transition from individual contributor to supervisor, delegation, performance management, and legal/ethical supervisory responsibilities.
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Equips managers and supervisors with practical coaching skills to support employee development and performance improvement. Topics include coaching models, active listening, feedback delivery, and creating accountability.
Building and Sustaining High Performance Teams
Explores the dynamics of high-performing teams in government contexts. Covers team development stages, psychological safety, trust-building strategies, and techniques for sustaining performance through organizational change.
Communicating with Impact
Develops participants' ability to communicate clearly and persuasively across organizational levels. Covers verbal and written communication, presentations, difficult conversations, and adapting communication styles.