Train-the-Trainer: Teaching and Coaching for Top Performance

Learning Objectives After this workshop, participants will be able to:Make the training initiative a positive experience for both Coaches and TraineesUse positive coaching strategies to follow up with Trainees as they progress through H & V’s new-hire curriculumExplain the payoffs of coaching efforts, to establish and/or reinforce Coach buy-inDemonstrate what effective Coaches do as they work with TraineesAvoid common coaching pitfallsUse the step-by-step communication process to strategically share information with TraineesIncrease the clarity and focus of their communications to decrease misunderstandings, using the 8 Cs of effective communicationProvide constructive feedback to Trainees to promote education and improvementSolicit constructive feedback from Trainees to evaluate and improve the Coaches’ training effortsCreate an agreement with clearly defined expectations and action plans for both parties, to establish mutually beneficial ground rules for working together during the training processEffectively involve Trainees’ direct supervisors in the coaching process through collaborationExplain the differences that exist within different generations of workersFlexibly communicate across all generationsHelp Trainees see their learning and development efforts from a positive perspective during follow-up conversations between Coaches and TraineesCourse Outline Trainer/Coaching IntroductionWhat coaching is and is not for the TrainerTrainer/follow-up Coaching benefits to Trainees, Coaches, and your organizationWhat Coaches do – roles and responsibilitiesCoaching PlansDocumenting Trainees’ on-going performanceHow to conduct a SWOT Analysis to identify a Trainee’s existing Strengths, Weaknesses, Opportunities, and ThreatsHow Gap Analysis can help Coaches and Trainees focus training on the most helpful areasHow to set SMART goals for Trainees’ professional developmentHow to build trust between Coaches and TraineesHow to establish clear Coach-Trainee expectations for the working relationship and how to be sure that each sees the benefits of working togetherCoaching Interactions A step-by-step explanation for how to increase communication effectiveness between Coaches and TraineesHow to communicate to promote understanding and applied knowledgePerformance Log for tracking Trainee progress and collecting performance information for on-going feedbackHow to give and receive constructive feedbackHow to use active listening to create shared understandingHow to use the OSKAR coaching model to organize and discuss Trainee on-going performance, strengths, and improvement strategies, from a positive perspectiveHow the GROW model can help Coaches discuss future professional development plans with TraineesCommunicating across different generationsAssessing and using different learning styles Up to 30 students Virtual Classes will be a live, Instructor lead class in Zoom for Government, a virtual technical assistant VTA will be available to assist students with any technical issues, take roll, administer evaluations, and distribute certificates of completion. Course materials will be provided electronically.Onsite classes will be held at your location. The instructor will travel to you. Materials will be printed and shipped to your site. A sign-up sheet will be provided for student to enter their name (as they want it on their certificate) and the email address to send the certificate to. GSA travel costs will be added to the course fee. Contact us for a travel estimate.A minimum of 2 weeks lead time is needed for virtual classes, 3 weeks for onsite classes.Questions? Contact our training coordinator via email or phone at (202) 843.5447.