
Session Description While IQ is what often comes to mind when we think of intelligence, Emotional Intelligence (EQ) is often just as, if not more, important to our success at work, especially as leaders. EQ helps us respond to others appropriately in the workplace and in other parts of our lives, though some elements of EQ can be more difficult to practice in certain environments or with certain people. Participants will build their understanding of the importance of EQ based on the work done by Daniel Goleman. They will work to increase their awareness of their own EQ strengths and areas of opportunity through personal work and reflection as well as group discussion and activities. Participants will apply this increased awareness and learning to practice their EQ skills individually and with their fellow participants. The day will culminate in participants creating an individual action plan for applying their EQ learning immediately upon returning to work, and they will work with a partner to insure the feasibility of the plan. Learning Objectives Apply their understanding of the concept of Emotional Intelligence to common situations that leaders encounter.Practice strategies for increasing self-awareness that they can quickly apply upon returning to work.Identify ways in which they can use their strengths to improve in their roles as leaders [Self-Awareness and Self-Management].Develop skills in active listening and understand strategies to adjust to others based on verbal and nonverbal feedback [Social Awareness and Relationship Management].Apply session learning to create an Emotional Intelligence action plan that they can implement upon returning to work. Methodology Individual assessment and reflectionSmall and large group discussion and activitiesPartner and small group feedback Target Audience Leaders at all levelsHigh-potential individual contributorsProject/Program managers

Session Description You’ve got Goleman’s 4 Competencies of Emotional Intelligence down pat. Did you know that within the 4 Competencies lie 12 Elements? Grow your understanding of yourself and others through the more advanced and complex lens of these 12 Elements. These elements will help guide an exploration of communication and empathy to strengthen your relationships and advance your vision within your team and organization. Learning Objectives Understanding the 12 Elements of emotional intelligenceBuilding and implementing an action planManaging conflictGetting ongoing feedback on your practice from our instructor Methodology LectureDiscussion Target Audience Leaders at all levelsHigh-potential individual contributorsProject/Program managers

Session Description Emotional Intelligence for Inclusive Leadership Series Session 1 of the Emotional Intelligence series begins the conversation aligning everyone on terminology and drawing from participants’ own experiences and wisdom. Daniel Goleman’s 4 Emotional Intelligence Competencies frame our exploration, and this course will look closely at Self-Awareness and Self-Management. Participants will review the results of a previously completed E.Q. self-assessment and explore how to improve self-awareness and self-management. Learning Objectives Learn to discuss Goleman’s 4 Emotional Intelligence Competencies in the context of culture, humility and inclusive relationship buildingExplore Self-Awareness and SocializationUnderstand the connection between Self-Awareness and Self-Management Methodology LectureDiscussionReflective group activities and action planning Target Audience Leaders at all levelsHigh-potential individual contributorsProject/Program managers

Session Description Emotional Intelligence for Inclusive Leadership Series Session 2 continues the discussion by exploring how empathy and communication are critical to building effective inclusive relationships, especially at work where we are most likely to encounter difference. Learning Objectives Explore Cognitive and Affective Empathy Explore Communication Techniques that build collaborative, inclusive relationshipsHow to boost relationships with empathy, compassion and vulnerability Methodology LectureDiscussionReflective group activities and action planning Target Audience Leaders at all levelsHigh-potential individual contributorsProject/Program managers