Influencing Without Authority
Session Description Through participation in this course, you will gain insight, tools and skills to become a more influential employee in your organization – someone that others see as contributing to the organization’s success. Organizations are hierarchically structured to ensure clear lines of authority and accountability. However, with the increasing complexity and speed of change, every organization’s success now depends on its ability to tap into the right people at the right time –“contributors” who bring valuable energy, talent, resources, and judgment. These contributors, while not officially in charge, exercise informal influence because those who do have formal authority pay attention to what they say or do. Learning Objectives Identify a real-world situation and potential opportunities to increase your influence on itAssess your strengths and communication style to gain insight into strategies you can use to be persuasive with different co-workers and decision-makers Practice addressing people’s values, interests, and deeper-level emotions (such as fear) in making a persuasive case for an idea or course of actionGain the skills for building alliances and resource networks within and outside the organization to increase your influence Methodology Self-assessmentPresentationSmall and large group discussionCase study analysisSimulation practice and analysis Target Audience SupervisorsHigh-potential individual contributorsFront-line staff
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Emotional Intelligence 201 - Advanced Emotional Intelligence
Session Description You’ve got Goleman’s 4 Competencies of Emotional Intelligence down pat. Did you know that within the 4 Competencies lie 12 Elements? Grow your understanding of yourself and others through the more advanced and complex lens of these 12 Elements. These elements will help guide an exploration of communication and empathy to strengthen your relationships and advance your vision within your team and organization. Learning Objectives Understanding the 12 Elements of emotional intelligenceBuilding and implementing an action planManaging conflictGetting ongoing feedback on your practice from our instructor Methodology LectureDiscussion Target Audience Leaders at all levelsHigh-potential individual contributorsProject/Program managers
Emotional Intelligence I – Foundations and The Self
Session Description Emotional Intelligence for Inclusive Leadership Series Session 1 of the Emotional Intelligence series begins the conversation aligning everyone on terminology and drawing from participants’ own experiences and wisdom. Daniel Goleman’s 4 Emotional Intelligence Competencies frame our exploration, and this course will look closely at Self-Awareness and Self-Management. Participants will review the results of a previously completed E.Q. self-assessment and explore how to improve self-awareness and self-management. Learning Objectives Learn to discuss Goleman’s 4 Emotional Intelligence Competencies in the context of culture, humility and inclusive relationship buildingExplore Self-Awareness and SocializationUnderstand the connection between Self-Awareness and Self-Management Methodology LectureDiscussionReflective group activities and action planning Target Audience Leaders at all levelsHigh-potential individual contributorsProject/Program managers
Emotional Intelligence II - Social Awareness and Inclusive Relationship Management
Session Description Emotional Intelligence for Inclusive Leadership Series Session 2 continues the discussion by exploring how empathy and communication are critical to building effective inclusive relationships, especially at work where we are most likely to encounter difference. Learning Objectives Explore Cognitive and Affective Empathy Explore Communication Techniques that build collaborative, inclusive relationshipsHow to boost relationships with empathy, compassion and vulnerability Methodology LectureDiscussionReflective group activities and action planning Target Audience Leaders at all levelsHigh-potential individual contributorsProject/Program managers