Making Change Work

Organizations have never had a greater need for people skilled at leading change. This workshop provides participants with a set of tools that they can use to help themselves and others to more effectively plan and cope with workplace change. We focus on skills to help individuals understand change and then be able to respond to change in a more adaptive way. Participants will develop a more detailed understanding of how they and others typically respond to change, which will help them to facilitate change at work. What You Will LearnAfter attending this workshop, participants will be able to:Understand the stage or phases that people go through in response to changeEmphasize the positive aspects of transition and the help that other people can provide in difficult timesReduce instances of low self-confidence in the face of changeLessen the pain and fear of changeStrategically prepare for introducing a changeIdentify who to involve in a change effort by identifying stakeholdersCreate a vision for a change effortUnderstand how to become personally more ready for changeBecome more proactive by helping others become more adaptive to and ready for changeAssess the degree to which people wear “blinders”/areas at work within which they currently may have a narrow viewpointApply a greater understanding of how people typically react to change in the way they encourage others to changeEffectively communicate a change messageGet others to buy into a change message and create follow-throughReduce the unnecessary resistance to changeDevelop a range of techniques that can help people to identify personal strategies for change, including one-on-one conversations with those involved in a change effortWho Should AttendAnyone responsible creating implementation plans for how to get others’ buy-in regarding changes that will take place within a business environment. Managers and supervisors who need to be able to both model and facilitate successful change management practices should attend. Course Outline Understanding change managementWhat you can do to manage changeHow to take a proactive approach to change & self-assessment5 types of changeWhat is a Change Readiness Mindset & self-assessmentPreparing for ChangeHow to set SMART goalsStarting to create a work-related application for change management toolsUnderstanding stakeholders’ needsIdentifying the roles required for successful changeSelecting members of the change team & member criteriaHow to set up the change teamMaking the Change JourneyHow people tend to react to changeHow to manage employees’ reactions to change7 stages of change or transitionHow to diagnose your individual team members’ current stages of changeStrategies for managing the transition processCreating vision for changeKey attributes of an effective communication strategyStrategies for managing the scope and speed of the changeBuilding Change Management Skills6 key change management skills & self-assessmentHow to master the 6 key change management skillsUnderstanding the reactions that people must changeUsing active listening to understand why someone is resisting the changeTypical reasons why people resist or resent changeHow to facilitate openness and understanding of the resistorStrategies for overcoming resistance to changeHow to influence your boss about the changeInfluence strategies for other employees about the changeCreating the Change Management PlanUsing force field analysis in your planningPositive self-talk and the role it can play6 steps for how to share the change message with employees Up to 30 students Virtual Classes will be a live, Instructor lead class in Zoom for Government, a virtual technical assistant VTA will be available to assist students with any technical issues, take roll, administer evaluations, and distribute certificates of completion. Course materials will be provided electronically.Onsite classes will be held at your location. The instructor will travel to you. Materials will be printed and shipped to your site. A sign-up sheet will be provided for student to enter their name (as they want it on their certificate) and the email address to send the certificate to. GSA travel costs will be added to the course fee. Contact us for a travel estimate.A minimum of 2 weeks lead time is needed for virtual classes, 3 weeks for onsite classes.Questions? Contact our training coordinator via email or phone at (202) 843.5447.